FAQs: Why BCW’s Answers Will Be Sweet for the Client

When Beyond Custom Websites gains a new client, they are always excited about working with us to design their custom website. But as with anything else, there are usually questions they have about the process: the time frame, the cost, the input they will have, etc. Our customers don’t have to worry, however, because not only do we offer straightforward, knowledgeable answers; we like to think our answers to frequently asked questions are more of what they want to hear than other website design options.

Customers often ask how long it will take to design their website. The exact time frame varies depending on how soon they get back to us, how much content they can provide for us, and how many pages and features their site will have. The average time is four weeks. One thing is for sure: they won’t be waiting and waiting to hear back from us or wondering where we’re at with their site. We answer our phone and keep clients updated on how things are going, getting the client’s approval for each phase of creation.

Another common question: After my website is finished, what type of things do you continue to do? Beyond Custom Websites offers free updates, changes, and upgrades. If you need your menu or coupons updated, social media icons added, or your logo updated for example, we offer these changes for free. We offer technical support for any issue and entrepreneurial expertise. The relationship we have with our clients is ongoing because we want you to have a successful website for years to come.

How can a customer be sure that our web design techniques will get their website found in search engines? All of our sites are wired correctly (meaning our code is recognizable by Google, Bing, and other search engines) and come with professional search engine optimization. We include keywords that are relevant to your business, images that illustrate what your business does, and our quality control ensures you won’t get pushed down in search engine rankings because of broken links.

Clients sometimes wonder who has ownership of their website and how much input they will have on the design and content. Beyond Custom Websites’ small business customers own their domain name and can even make their own edits to their site with our self editing tool. We gain as much information as we can directly from the customer to put on the site and fill in the blanks as necessary. Nothing is final until the customer approves it. We make sure the customer owns and controls their presence on the web.

Beyond Custom Websites is unique because we can give the customer expert web developers, graphic designers, and content writers as well as search engine optimization and business development expertise for one cost, saving the business owner time and money. We are perfectionists at what we do and your site is not complete until it is exactly what you want. Contact us today and we can answer any other questions for you and get started on building a website that gets results.