What Makes a Web Design Company Credible?

You’re thinking about creating a customized small business website for your company. You don’t have the time to create one yourself, so you’re going to hire a professional. But how do you know if the web design company is credible? Can you trust them to deliver a quality product or will working with them be nightmare? There a few things to look for when you want to hire a credible, professional, and experienced web design company.

The first thing you should do is look at that company’s website. Does it load quickly? Do all the pages work? Every page should have relevant content and images that tell you what they do and how they work.  Often, a great web design company will have testimonials on their website. It only makes sense that a company who creates websites would have one of their own with easy navigation, attractive images, a polished logo, product descriptions, and contact information. If a company’s website makes you feel uneasy about them or seems confusing, that should be a red flag that you should find another company to do the work you need.

If you can, talk to someone else who has used this company in the past. Do they answer their phone and emails in a timely manner? Even during preliminary conversations where you inquire about their services, let them know about your interest, and find out how they will be able to work with you, they should respond promptly and with a warm and positive reaction to your website needs. Also during this stage, you should get a definite timeframe for when you can expect the website to be completed. Reputable companies know what their workload is and how long their staff needs to create a quality product; if they can’t give you a timeframe, that’s not a good sign. Finally, there should be a contract or some form of written agreement between you and the web design company, confirming the products you want, the cost, and the terms of how to end your working relationship with them if necessary. There should also be clear benchmarks where the company gets your approval before moving forward.

Beyond Custom Websites is that trustworthy web design company. Whether the website is for our company or a client, it always looks polished, loads correctly, is easy to use, and has the information you need. You can find testimonials from satisfied customers we’ve had in the past. BCW always has web developers, designers, and a full team of experts available to answer the phone and reply to your emails—and that goes for current clients as well as potential companies interested in what we do. Beyond Custom Websites can have a search engine optimized, custom website live in three weeks and we outline our agreement with you before moving forward. We are confident the relationship you have with us will be one that will continue well into the future. We create a homepage to show you the layout and navigation of your site and then get your approval before creating the rest of your pages. We can work with content, images, and logos from you or provide them for you. Beyond Custom Websites will make free updates and changes at any time. We have everything you need to feel secure in choosing us to design your custom, one-of-a-kind small business website that will boost your revenue with your new online presence.