Building Business Relationships

Every established web design company has a consistent method of working with their customers, used for every website. While consistency is good and a key to success, it’s not always enough. The approach and the process needs to be efficient as well as make both the customer and the designers comfortable.

There are countless stories out there of business owners who got a website created and when it was done, it was done. The web design company moved on and the client didn’t hear from them after the site was complete. Then maybe they contacted the design team a few months down the road requesting updates to their site and were charged hundreds of dollars for the change. It’s important to build an ongoing relationship with the customer and go into it with future needs down the road in mind.

Beyond Custom Websites has a unique approach and relationship with our websites and our clients. We sit down with each business owner for a detailed consultation call to go over color scheme, logo, navigation and other preferences to get a solid foundation for what they are looking for. We then get feedback on the layout before moving on the complete the site, keeping the line of communication open throughout the process and for as long as we host a website for them. We don’t nickel and dime customers for future updates, in fact, we offer unlimited free updates and changes. Clients won’t be waiting around for their website to be complete. Beyond Custom Websites creates sites that are fully functioning and live in weeks, not months—we work on sites continually until they’re perfect. Our team picks up the phone and answers emails promptly because customer service is our focus. BCW has a team of experts in not only website development, but also in graphic design, copywriting, and entrepreneurial expertise.

To find out more about our custom website design services and the way we work, visit our website and discover how we can help you grow your business.